Make the Be Happy Today! Make the Change Happen
Communicating with Impact

This program is designed to focus on the introductory fundamentals of communication skills. The focus lies on listening, asking essential questions, instilling trust and recognizing the important power of non-verbal communication. Participants will learn how to yield positive organizational results by means of communication.
Voice tone, body language and interactive engagement will be highlighted and explained to ensure the practice is mastered.

Who is this course for? 
Business professionals and anyone who wish to polish their communication skills.

Course outline

How Do You Communicate?

  • Do you communicate well?  
  • A great communicator?
  • Communication' 4 main principles

How to Use Engaging Language

  • Focusing on behavior rather than personality
  • How to Be specific
  • Own your language &“I” messages 

The Power of Questions

  • How to Control a conversation
  • Use questions in Different types
  • Questioning channel

Active Listening

  • Your Listening skills evaluation
  • Empathy and listening rapport
  • Use Active listening
  • A Better listening

Non-Verbal Communication in use and Building Rapport

  • What is the Importance of rapport
  • Matching non-verbal communication
  • Body language value

By the end of this training program, you will able to: 

  • Adapt a better Communicate style, in a confident and assertive way.
  • Having a better engagement by listening more efficiently and asking insightful questions.
  • Use the communication techniques to build better connection with people.
  • Combine your voice tone and body language to communicate the right message more clearly.
  • Use the four principles to communicate with impact.

Date: April 4 & 5, 2019
Time: 9:00AM - 2:00PM

Price: $250/person 
Special prices for groups 
The fees includes breakfast and coffee breaks

Location: Intoact offices, Le Mall Dbayeh, 7th Floor - Dbayeh, Lebanon

About the Trainer:

Elvis Ghanem, Co-Founder of Intoact, a verified ATD Master Trainer and a Communication Trainer professional with more than 9 years of experience in Communication, Sales and Customer Relations. Handling the marketing activities in different fields and working previously in the customer service and sales areas, today Elvis is training a wide range of management and communication programs owing to his wide experience and exposure to various industries. He is passionate in inspiring lives and transforming people. Because of the dedication, he is well known for his highly-charged, energetic and power-packed training sessions. He helps clients transferring knowledge into ready-to-use skills.

Other Workshops:

Digital Marketing A-Z | March Weekday Program
Digital Marketing A-Z | March Weekend Program
Digital Marketing A-Z | May Weekday Program
Digital Marketing A-Z | May Weekend Program

Digital Marketing Boot Camp | Lebanon June 2019
Digital Marketing A-Z | June Weekend Program


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