Intoact is dedicated towards making a change in the community, by moving on from the traditional training methods to the blended learning experience, throughout smart and practical training programs.
Intoact’s education includes training and certification programs in digital marketing, communication, customer service, sales techniques, and many more.
One of the leading companies in the field of training and development equipped with the latest knowledge and expertise that will make the change you or your company are looking for, happen.
We deliver high quality practical and applied public, in-house, and online training programs and consultancy, that equip you with the necessary tools to develop yourself or your business.
At Intoact, we believe in the power of training. We know that people are the biggest asset. Thus, we use all our knowledge and experience to create effective training programs that inspire people with a new level of performance and enable their personal development and business ambitions.
Co-Founder of Intoact, a Verified ATD Master Trainer, Inbound Marketing and Google Mobile Certified professional with more than 8 years of experience in Communications & Digital Marketing.
Elie’s main objective is to achieve a digital transformation in Lebanon and the region, starting with the Digital Marketing training programs to the way it is being implemented in the professional world.
Besides co-managing Intoact and facilitating the Digital Marketing programs, Elie has had 5 years of experience managing the Digital Marketing department at Samsung CTC and AC Holding in Lebanon, consulting HiCart.com for 2 years, in addition to 5 years of experience at Alfa Telecommunications.
Elie is also a University Instructor at the American University of Science & Technology (AUST) and Université Sainte Famille (USF) - Batroun.
Extensive knowledge of the latest Digital Marketing strategies covering but not limited to online strategy, social media marketing (SMM), search engine optimization (SEO), e-commerce, search engine marketing (SEM), email marketing, content strategy, influencer marketing, mobile marketing, inbound marketing and more.
Consulted many companies in Lebanon and the MENA region by meeting with the related teams and going through the current strategy and activities to optimize the results.
Trained participants from different industries and many companies such as Samsung CTC, Mercedes Benz, Everteam, Alfa Telecommunications, AC Holding, LibanPost, Achour Holding, Gulbenk Trading Co, SABIS, HiCart.com, G.Vincenti & Sons, ITG Holding, Indevco, ABC Group and other professional individuals and business owners.
Conducted many seminars workshops for different universities in Lebanon such as Notre Dame University - Louaize (NDU), Lebanese International University (LIU) and Lebanese Canadian University (LCU).
Featured in many TV programs and channels such as Ahmar Bel Khat El Arid and Btehla El Hayet on LBC, Al Araby TV, NBN TV, Mariam TV and more.
Celine Mattar is an established research professional with more than 7 years of experience in reporting and analysis. Ms. Mattar, a visionary researcher with a double Masters in Business Administration & International Business, is currently heading the Research Department at Rise Properties in Lebanon. Her dedication to offering state of the art research studies - combined with an investigative spirit and an analytical mind - have positioned her in the forefront of specialized research consultancy with the aim of supporting businesses in achieving corporate excellence.
Customer Service & Communication Expert, Co-Founder of Intoact with more than 11 years of experience in Customer Relations, Sales, and Communication.
Sharing my story is always a pleasure!
Joining many companies from different fields during my career development made me feel sometimes a lack of business stability, regardless of the importance of the job position I was occupying.
However, this extensive diversity was one of my strengths that helped me put all my skills and years of experience into action, by helping companies building and maintaining a proper customer experience and success.
During my career journey, I was exposed to various industries, worked in the Direct Sales for two years in the banking industry, to five years in telecommunications, helping customers over the phone and in-person to solve their problems, by handling their complaints, responding to their inquiries, in addition to training new recruits on customer service skills and the product knowledge.
Afterward, I enjoyed digging into retail and the fashion world, handling the marketing and communication activities along with training the sales and customer service teams on soft skills programs for better results. I ended my “employee” journey in the real estate industry, managing the marketing and communication jobs with monitoring the customer journey as well.
Endwise, founding my own training company was my biggest achievement which gave me even more exposure and knowledge to a lot of companies and more industries.
I am currently hiring all my skills and employing the years of knowledge and experience I gained from different fields and areas of business throughout my career journey into helping other businesses transforming knowledge into ready-to-use skills across diverse industries and companies, all by reshaping and building a strong customer-focused strategy and a and clear communication process.
And here I am now, happy and proud of what I have accomplished so far and eager for more positive impacts and changes in people’s and companies' journeys.
Let the communication do its magic!
Develop the essential practical skills with our Digital Marketing certification to skyrocket your career and business faster than ever before!
A complete digital marketing solution.
Through hands-on exercises, 3 months live sessions and support, and 1-year online learning access to the CDM certification from IIB Council - USA, this program is specifically tailored for those who are aspiring to have a strong base of knowledge and applied practices in social media and digital marketing.
Graphic Design Instructor, NDU
When I began researching social media and digital marketing workshops, I had no idea I would meet such a professional, thoughtful, and genuine instructor. I really enjoyed our sessions because Mr. Elie Sarkis truly personalized the course for the group needs and target areas. The case studies exercises added a plus to the course and helped us understand the core of the workshop by practicing all its related aspects. Moreover the material and references communicated were very resourceful and useful.
I would recommend this type of workshop for anyone who is looking to improve his digital and marketing skills and looking forward to signing up again for other detailed targeted workshops.
Keep on the good work!
Marketing Manager, Ets. H. Atamian
Such a professional team! Very useful and practical information in the growing trend of the digital marketing.
So glad I took the digital marekting course. Got all the questions that I'm searching for and more :)
Graphic Designer, SABIS
This digital marketing training was very informative and up to my expectations; Elie is patient and is always helpful with any question we might have.
Owner, Hourany Services
It was a good digital marketing training. Thank you!
Attended the Digital Marketing training. Amazing atmosphere - Professional setting.
Sales & Marketing | Business Owner
The training was great, very helpful and a lot of hands-on. It's very useful for anyone planning to start a career as a freelancer or digital marketing or to add a c ertification to its own career.
Marketing Executive, Mercedez Benz
I really enjoyed the Digital Marketing training. It was very taught. Very interesting & covered all the topics that are important to make us ready to start our new career.
Very beneficial. I would recommend it to anyone who is considering starting his/her own business. Social Media has a world on its own definitely worth the hours and pay. I appreciate it!
Even if you think you are slow, the instructors are more than patient and will guide you through it all! Thank you Elie and Elvis, much love.
Marketing Executive, Gulbenk Trading Co.
It was an amazing training, very beneficial! Elie & Elvis are really friendly and are too patient :) I think I can run my own business now; thanks to you both :)
Managing Director, Glow First
We enjoyed the training, it was very beneficial and we received a lot of important information that for sure will help us in our future career. The presenter Elie Sarkis was very helpful and professional where he gave us the infos in the best and smooth way.
Creative Director, Social Media Management
Loved the digital marketing training! so interesting! Looking forward for other trainings! And the training with Elie Sarkis is very motivational!
Managing Partner, Glow First
Smooth training, great teacher (Elie Sarkis). A lot of information explained in an easy way.
Charge Marketing Operationnel
Perfect training sessions. A lot of info and details. Interesting digital marketing course.
Social Media Executive
Very helpful course, learned a lot about how I will be able to manage my own social media accounts instead of investing in it with an agency to have it done for me. A great service, great people, loved it. Will definitely join another.
Graphic Design & Website Content Specialist, Alfa Telecommunications
Elie Sarkis is so helpful and is simply a Master. Thank you :)
Marketing Manager, HiCart.com
Got so many insights, my favorite part was the website links shared for our use and the digital marketing tips & tricks.
Head of Marketing, Achour Holding
It was a very interesting Digital Marketing training, Elie is very knowledgeable, but we need a lot of practice to implement all the notions we crossed.
Publisher Relationship Manager, Maddict
Amazing Digital Marketing training program :)
Digital Marketing Manager, Bejjani Co.
Very innovative and professional approach to the social media education. I would recommend this training to any digital marketer who aims to take their online presence to the next level.
Marketing Executive, AMS
It was a very useful Digital Marketing workshop in a lovely generous evironment with a very helpful instructor and partner, thank you so much for this experience!
Very good experience! I learned so much in just 2 days of training. I recommend this Digital Marketing course for everyone who wants to improve and have more influence on others.
Marketing Manager, Everteam
Very interesting and useful training course. It connected all the dots providing us with a complete understanding of digital marketing components.
Housing Loan Consultant, Phoenicia Real Estate
It was a great photoshop training, friendly and very professional team.
It was a great photoshop and illustrator training program! Very professional team
Managing Partner, Speedlight
What I liked the most about the Communication training was the practical part. The team has Smart tactics and is very educated.
Client Services Manager, LeProfin
Thank you Intoact for a very informative Facebook Marketing workshop. Elie Sarkis communicates clearly and effectively, and is very helpful and approachable. The presentation is very clear, well-structured, and easy to understand. I highly recommend their services.